HWRC FAQs

Please use the frequently asked questions list to find quick answers to your questions.

If I pay someone to do some work for me at home, can the waste be taken to the HWRC?

If you pay someone to do work for you at home, the waste created by that work cannot be taken to the HWRC sites. Any trader completing work for you has a duty of care to dispose of the waste they create. Traders can bring their waste to the transfer station at either Smallmead or Longshot Lane, where they will be charged to dispose of waste.

I am a Landlord, can I deposit waste from my rental properties at the HWRC?

No - waste generated from the refurbishment or maintenance of rental properties is classed as business waste and it is illegal for you to deposit this waste for free at the HWRC. You can pay for the disposal of this waste at the Transfer Station at either Smallmead or Longshot Lane. 

I have a large bulk item I want to dispose of, but can't take it to the HWRC. What can I do?

You local Council will collect bulky waste items for a small charge. Please visit your local council website for more information.  

Is there a weight limit at the HWRC sites?

There is a weight limit of 3.5 tonnes at Smallmead & Longshot Lane HWRC. We cannot accept more than this or we will be breaking our Site License and the Law. This includes vehicle and waste. If you have more than the allowance we recommend you hire a skip.

We have a Duty of Care to ensure that overloaded vehicles do not leave site. If you bring an overloaded vehicle on to site (weighing more than 3.5tonnes), you will either have to pay to dispose of the waste via the weighbridge or leave the load on site and return to collect it in a suitable vehicle.